Trusted by NDIS providers across Australia

Run Your NDIS Business Smarter with iSena

One platform to manage participants, staff, services, communication, compliance and visibility. Built for NDIS providers who want to reduce admin, stay audit-ready and scale with confidence.

Join iSena Today See How It Works

Client Onboarding Process

Create a seamless onboarding experience with digital workflows that reduce administration and improve consistency.

Staff Management

Manage qualifications, training, compliance and employee records in one place.

Discover Listing

Increase your visibility and connect with participants through a trusted marketplace designed for the NDIS community.

Shifts & Scheduler

Build smarter rosters, balance workloads and maintain continuity of care with intelligent scheduling tools.

Compliance – Policies, Registers, Reporting

Audit-ready compliance registers and documentation that meet NDIS requirements

Finance & Accounting

Automated billing mapped to NDIS price guides – no more manual calculations. Xero & MYOB integration.

Everything you need, All in one place

One intelligent platform that doesn't just manage your business. It connects, protects and grows it.

Operate
Connect
Discover
Grow

iSena Operations

Smarter business operations

Audit Ready, without Stress

Complete Operational Platform

HR, accounting, WHS, Service Agreements and NDIS documentation and compliance in one system.

Reduce Compliance Risk

Compliance & Reporting

Purpose-built for NDIS Practice Standards – track everything auditors need in one place.

Better Care Visibility

Participant Records

Goals, preferences, routines, risks and support information in one easy-to-access place.

Hours Saved on Scheduling

Workforce & Rostering

Intelligent shift management, staff records, training, qualifications, and workload visibility to support safer care.

iSena Connect

Communication where care actually happens

Compliance On-the-Go

Frontline Mobile Access

Care details, updates and context available wherever support is delivered.

Stay in Control

Real-Time Updates

Messages, alerts and changes shared quickly to reduce missed information.

Hours Saved on Admin

Notes & Handovers

AI-assisted notes help capture clear, consistent records on the go.

Better Communication

Participant & Family Connection

Transparent communication, service visibility and stronger engagement.

iSena Discover

A more connected NDIS community

Increase Your Visibility

iSena Discover

An integrated system connecting participants with providers, activities and services in their local area.

Find the Right Support. Faster.

For Support Coordinators

Explore provider options and identify services that align with participant needs, preferences and goals.

Be Seen. Get Connected.

For NDIS Providers

Put your services in front of potential clients and Support Coordinators. Increase your visibility and create new opportunities to grow your business.

Intelligence & Growth

Helping providers grow with confidence

Scale With Confidence

Business Visibility

Transform operational data into meaningful insights that support better decisions and enable sustainable growth.

Reveal Hidden Opportunities

Capacity & Workforce Planning

Understand service demand, utilisation and growth opportunities across your business.

Stay One Step Ahead

Performance & Trends

Identify emerging trends, risks and opportunities before they become issues.

Make Better Decisions

Insights & Analytics

Harness the power of AI and real-time data to gain greater visibility across your organisation, identify opportunities and make more informed decisions.

Reduced Admin Load

Less duplication, fewer manual checks, fewer spreadsheets

Reduced Compliance Risk

No more missed incidents, expired training, or incomplete records

Improved Visibility

Know what's happening across clients, staff, and services in real time

Who is iSena For?

Sole Traders

Want to provide quality care without drowning in administration.

Small and Mid-Sized Providers

Managing growth while staying compliant.

Large Providers

Bringing multiple systems together in one platform.

Allied Health and General Service Providers

Increasing visibility within the NDIS community.

Participants and Families

Looking for clear communication and confidence in service delivery.

How It Works

Get started with iSena in three simple steps

Step 1

Register & Set Up

Create your account and configure your organisation in minutes. Import existing data or start fresh.

Step 2

Manage & Automate

Run clients, staff, billing, and compliance from one system. Reduce manual work immediately.

Step 3

Stay Compliant & Grow

Receive alerts, reports, and insights as your organisation scales. Always audit-ready.

Most providers are up and running within a day

Start Your Free Trial

Transparent pricing for every builder

Choose the plan that fits your building ambitions. From weekend projects to enterprise applications, we've got you covered.

SENA Operate
General Listing
Property Listing
SENA Operate

Your organisation's platform subscription

Annual
$3229 /year
10% discount

per organisation + GST

Your subscription includes:

  • Access to the SENA Operate platform
  • One Business User Licence
  • One Standard General Service Listing
  • Eligibility for additional listing pricing
  • Built-in Compliance policy suit
Get Started

Proposed initial minimum commitment: 12 months.

Eligible ADD-ON
Additional Listing

List more General Services

ADD-ON
$19.87 /month

per eligible listing + GST

Additional listing benefits:

  • Reduced price for eligible additional General Service Listings
  • Listings under the same verified organisation profile
  • Available to eligible Operate subscribers or qualifying standalone listers
Learn More

Not automatically available for Property Listings, SDA, SIL or ILO.

Additonal Licenses

Expand your organisation's team

TEAM
Management License $60.00 Per license/month + GST
Support Worker LIcense $29.87 Per license/month + GST

Need a larger team?

  • Purchase licences for your team
  • Enterprise pricing review at 40+ additional licences
  • Custom Enterprise terms available
Contact Sales
Standard

Get discovered on SENA

ESSENTIAL
$29.87 /month

Per listing + GST

What’s included:

  • Search listing
  • Organisation logo
  • Up to 3 photos
  • Enquiry form
  • Basic analytics
Get Started
MORE VISIBILITY
Featured

Stand out from the crowd

POPULAR
$59 /month

Per listing + GST

Everything in Standard, plus:

  • Up to 10 photos
  • Enhanced analytics
  • Featured badge
  • Priority placement
Choose Featured
Premium

Maximise your visibility

PREMIUM
$99 /month

per listing + GST

Everything in Featured, plus:

  • Up to 20 photos
  • Video support
  • Premium placement
Choose Premium
Standard

Get your property discovered

ESSENTIAL
$49 /month

per listing + GST

What’s included:

  • Search listing
  • Organisation logo
  • Up to 3 photos
  • Enquiry form
  • Basic analytics
Get Started
MORE VISIBILITY
Featured

Give your property more exposure

POPULAR
$99 /month

per listing + GST

Everything in Standard, plus:

  • Up to 10 photos
  • Enhanced analytics
  • Featured badge
  • Priority placement
Choose Featured
Premium

Maximise property visibilty

PREMIUM
$149 /month

Per listing + GST

Everything in Featured, plus:

  • Up to 20 photos
  • Video support
  • Premium placement
Choose Premium

Built for Real NDIS Service Environments

iSena was built by service providers who understand the realities of the Australian NDIS sector and the competing pressures of care quality, safety, compliance and workforce capacity.

“We’re Australian NDIS service providers who saw the need for change in the industry. We’ve lived the paperwork. The late nights. The frustration of wanting to do the right thing for participants, while getting bogged down in compliance, process, and disconnected systems that don’t reflect how support is actually delivered.”

iSena isn’t just another CRM or fragmented enterprise system. It’s an all-in-one platform built to reduce administrative burden, improve visibility and help you identify risks before they become issues.

By bringing your people, processes and compliance together in one place, iSena gives you back the one thing every provider needs more of — time.

"So, no matter your the size of your business or the role you have, iSena means less time managing paperwork and more time delivering better outcomes for participants. As the industry evolves, iSena will continue to be shaped by the people using it, because that’s who it was built for."

Support Workers
Service Providers
Support Coordinators
SDA Investors

Trusted by NDIS Providers Across Australia

Built by service providers, for service providers — designed for real NDIS workflows.

"Before iSena, we spent hours managing client documentation and compliance checks manually. Now everything is streamlined in one platform. iSena has transformed how we deliver care and manage our NDIS business."

SM
Sarah Mitchell
Operations Manager, Melbourne

"iSena's automated rostering and staff tracking features have saved us countless hours each week. The real time visibility into our operations means we can focus more on participant outcomes and less on paperwork."

JC
James Chen
Support Coordinator, Brisbane

"Managing compliance used to be overwhelming, but iSena makes it effortless. The automated alerts and audit tracking give us peace of mind, and the Xero integration has eliminated our billing errors completely."

RT
Rebecca Thompson
NDIS Provider Director, Sydney
500+
Active Providers
15,000+
Participants Supported
99.9%
Uptime
Australian
Data Hosting

Frequently Asked Questions

Q. What is iSena?
+
iSena is an all-in-one NDIS management platform built specifically for Australian disability service providers. It helps you manage clients, staff, compliance, billing, and visibility from a single system.
Q. Is iSena only for registered providers?
+
No. Sena works for both registered and unregistered NDIS providers, as well as independent support workers. Our platform adapts to your registration status and compliance requirements.
Q. How is iSena different from other similar NDIS platforms?
+
iSena was built from the ground up by NDIS providers, support workers, and coordinators who understand the daily realities of the sector. We combine comprehensive compliance tools, modern rostering, and the only built-in provider discovery network. Unlike current NDIS software that focuses on a single function, iSena provides everything you need to run your business in one connected platform.
Q. Can iSena streamline my billing processes?
+
Absolutely. iSena integrates directly with Xero and MYOB and automatically maps your services to NDIS price guides. This eliminates manual calculations and reduces billing errors.
Q. Is my data secure?
+
Yes. iSena uses enterprise-grade security with Australian-based data hosting, encryption at rest and in transit, and role-based access controls to protect participant and organisational data.
Q. Do I need to buy separate features or modules?
+
No. All plans include full access to every core feature. Pricing scales only with team size, not feature access.
Q. What if my team grows — or shrinks?
+
iSena scales with you. You can upgrade or downgrade your plan at any time based on your current team size. Any adjustments are prorated, so you only pay for what you need.
Q. How long does it take to get set up?
+
Most providers are up and running within a day. Our onboarding process guides you through configuration, and you can import existing data or start fresh.
Q. Can I try iSena before committing?
+
Yes. We offer a free trial so you can explore the platform with your real data before making a decision.
Q. Do you offer support?
+
Absolutely. All plans include email support, with higher tiers receiving priority response times and dedicated account management.
Q. How does iSena help with audits?
+
iSena maintains a complete audit trail of all activities, documentation, and compliance records. When auditors come calling, everything they need is organised and accessible.
Q. Can my support workers use this on mobile?
+
Yes. iSena includes a mobile app for support workers to log shifts, record case notes, and access participant information in the field.
Q. Do I still need a consultant or compliance officer?
+
iSena supports your compliance efforts but doesn't replace your organisational responsibilities under the NDIS Practice Standards. It makes compliance easier to manage, but you remain accountable for your obligations.
Q. What if NDIS rules change?
+
iSena is continuously updated to reflect changes in NDIS pricing, policies, and requirements. You'll always be working with current standards.
Q. How does AI work in iSena?
+
iSena uses artificial intelligence to assist with everyday administrative tasks, helping providers reduce paperwork, improve record quality and identify insights across their business. AI is designed to support your team, not replace it.
Q. How do I transition from my current software?
+
We provide data migration support to help you move from existing systems. Our team will work with you to ensure a smooth transition with minimal disruption.

Be One of the First to Experience the Intelligent NDIS Platform

Join the iSena Founding Provider Program. Early access. Direct input. Priority onboarding.

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